Debits the energy bill can be spread by phone up to five timesTrading is valid only for residential customers and individual.
Eletrobras Amazonas Distribution reported on Thursday (2) now customers can also parceled your debts through the Call Center 0800 701 3001 fivefold. The deal is valid for residential customers and individual, and can be performed 24 hours per day. To facilitate and expedite service, it is important that the account holder has at hand documents such as the energy bill, identity and social security numbers for some data to be confirmed at the request of the act.
To perform the negotiations by telephone, the customer needs to have at least two outstanding invoices for payment. The minimum value for the installment is R $ 200,00 and the maximum is R $ 3.000,00. To perform the installment, the customer needs to an input 30% the total output value, to be made within 72 hours after the transaction request, to thereby, validate the agreement up to five installments. Or value 30% You may be paid via payment slip sent to the customer's e-mail, removed by the site www.eletrobrasamazonas.com or in offices. The other portions of the agreement will be included, each month, the electricity bill.
If the customer already has another installment open, lawsuit or if it wishes to request the installment over five times, the consumer must address the personal attendance in one of the seven service stations in the capital or the state of the interior agencies to conduct negotiations.
According to the Customer Care Area Manager of Eletrobras Amazonas Distribution, alcir Melo, this new type of service is an evolution. "The Company sought another way to better serve customers. With negotiations at call center, consumers can conduct trading late debts without leaving home. Our intention is that increasingly we can create convenience means for our customers ", celebrated.
Eletrobras Amazonas Distribution reiterates its commitment to the state of Amazonas population to provide safe energy and quality, contributing to the well being of its customers and the region's economic development.