11/12/2015 10H39 - Actualizado 11/12/2015 10H39

firma MP-AM TAC con Itaú contra el seguro de facturación irregular

El banco cargado pólizas de seguro sin contrato expreso y se da cuenta a los clientes.
foto: MP-AM
foto: MP-AM

El Fiscal del Estado de Amazonas (MP-AM), a través de la Fiscalía 51ª Especializada en Protección al Consumidor (51ª Prodecon), firmó un Término de Ajuste de Conducta (TAC) con el banco Itaú para frenar el cobro de las pólizas de seguro de los clientes, que había sido hecha sin la contratación e incluso advertencias a ellas. El compromiso fue firmado el 10 diciembre 2015, na sede do MP-AM.

“Creo que es esencial que cada Además de los cargos realizados en el consumidor depende de notificación y acuerdo expreso. Con el compromiso, el consumidor nunca puede ser sorprendido en algún cargo por Itaucard, en lo que respecta al seguro”, dijo Octavio Fiscal de Souza Gomes, Adecco de Prodecon 51ª.

sin TAC, debido a la Investigación Nº Civil. 4427/2012, abierta para investigar la regularidad de los cargos, Banco Itaú está comprometido a contratar el único seguro de consumo acuerdo previo, no hacer cargos automáticos. También de acuerdo con el TAC, No van a ser insertados, en los contratos con sus titulares de cuentas bancarias, cláusulas que autorizan el cobro de seguros, sin el consentimiento expreso previo del consumidor.

Otra garantía para el consumidor entró en el TAC es el reembolso de los importes pagados. Según el documento, no impugnar los cargos por el consumidor, el banco debe cumplir, inmediatamente, la solicitud de cancelación y, si el consumidor no está de acuerdo con los gastos ya realizados, no hay pruebas de la contratación, el banco debe pagar las deudas del reciente 90 días, de registro de denuncias contado.

“Estamos encantados de haber llegado a la conclusión de esta negociación”, dijo el representante del Banco Itaú, abogada Barbara Borba Santos Novaes.

fuente: MP-AM

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